Class 16: Benchmarking Fundamentals (32 minutes)

Categories: Strategic Direction
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About Course

Benchmarking is a strategic management tool used to measure and compare an organization’s Skills, Processes, performance metrics, products, or services against its peers and their best practices. The goal is to identify areas for improvement, establish
performance standards, and implement strategies to achieve superior outcomes. Learn the fundamentals around benchmarking and how to understand how to define your baseline and how to identify gaps in performance.

Curriculum: Chapter 8 – Implementing an Analytics Culture for Data Driven Decisions

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